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Five-star after-sales service system-Dinuo technology

Five-star after-sales service system-Dinuo technology

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  • Time of issue:2021-12-27 10:48

Five-star after-sales service system-Dinuo technology

(Summary description)In 2021, a sudden outbreak of the epidemic, Dinuo technology in the harsh market situation, grasp the nettle, order volume record high. However, with the delivery of a set of equipment, we are faced w

  • Categories:News
  • Author:
  • Origin:
  • Time of issue:2021-12-27 10:48
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In 2021, a sudden outbreak of the epidemic, Dinuo technology in the harsh market situation, grasp the nettle, order volume record high. However, with the delivery of a set of equipment, we are faced with new challenges in equipment installation and debugging. The customer has received the equipment and wants to install and debug the equipment ASAP to produce sheet products. Dinuo technology solve the problem for customers at the first time.

 

For domestic customer equipment installation: in the case of limited train ride, our installation engineers drive hundreds of miles to the customer's provinces and cities, for customers to install equipment. Trial machine a success, almost zero waste of raw materials. See customer satisfaction smile, our installation engineers no matter how hard and tired also worth it.

 

Installation of equipment for foreign customers: when the door is closed and visa cannot be processed. Our installation engineers could not go abroad to install the equipment. After continuous meetings and discussions, the company found a suitable method. Guide customers to install devices through remote video, repeatedly emphasize the details of each installation, and guide customers step by step to install devices in an orderly manner.

 

Before starting the machine, remote guidance repeated testing, although there were many difficulties during the period, but through the joint efforts of foreign trade personnel and engineers, we have completed the installation and debugging of the whole equipment, and the equipment of foreign customers can run normally and put into production. This is the customer's trust in us, but also our requirements for themselves.

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